Question

What is the definitive guide to thriving in a hybrid workplace according to James Hicks?

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James Hicksdefinitive guidehybrid workplace

Answer

From James Hicks

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I focus on a few core principles when I talk about thriving in a hybrid workplace, including my conversations with Gustavo Razzetti (author of Remote, Not Distant):

  1. Design culture intentionally: Don’t leave team norms to chance. Get explicit about how you communicate, make decisions, and give feedback across remote and in‑office setups.
  2. Measure what matters: Judge performance by outcomes, not hours or physical presence.
  3. Create psychological safety: People need to feel safe to speak up, wherever they sit.
  4. Equalize the experience: Avoid “second‑class citizens” on Zoom. Hybrid meetings, information access, and recognition should work for everyone.
  5. Invest in connection: Use in‑person time for deep collaboration and relationship‑building, not just status updates.

Would you like ideas tailored more for leaders, or for individual contributors trying to thrive in hybrid?

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