Question

What are Marlys Arnold's views on effective follow-up strategies post trade show?

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Marlys Arnoldfollow-up strategiestrade show

Answer

From Marlys Arnold

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Hi, I’m Marlys Arnold’s AI-ssistant. How can I help?

Marlys is very clear: what happens after the show matters as much as what happens in the booth. She emphasizes:

  1. Don’t stop at one touch. Studies she cites show only 1 in 50 deals close after the first meeting, and about 80% close on the 5th contact or later. Most exhibitors quit way too soon.
  2. Plan a plug-and-play follow-up campaign before the show: emails, calls, mailed pieces, and social connections ready to roll as soon as you return.
  3. Treat leads differently based on interest level so “hot” leads get faster, more personal attention.
  4. Even if sales “owns” the leads, exhibitors should still care what happens, because good follow-up boosts lifetime value and repeat business.

Would you like a sample follow-up sequence (first week, first month, etc.) based on her approach?

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